Privacy Policy

We may collect your full name, phone number, email address, physical address or service location, company name if applicable, service request details, project information, and billing and payment information such as invoice history and payment status.

We do not store full credit card details. Payments are processed securely through third-party payment processors.

We use customer information to schedule and provide installation or service appointments, send technician arrival updates and service notifications, respond to customer support requests, send billing notices, invoices, and payment reminders, and manage ongoing projects and service agreements.

By providing your phone number, you consent to receive SMS messages from AV CyberTech related to appointment scheduling, technician dispatch and arrival updates, service notifications and project updates, billing and payment reminders, and customer support communication.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

We do not send promotional or marketing SMS messages without separate consent.

We obtain consent through website forms, phone or verbal communication, and direct customer interactions.

We do not sell, rent, or trade personal information. We only share data with internal staff and technicians, payment processors, and service providers necessary for business operations.

We take reasonable measures to protect customer data from unauthorized access, disclosure, or misuse.

We retain data only for as long as necessary to support business operations, provide services, maintain records, and satisfy legal requirements.